Terms and Conditions

General Provisions

This Terms and Conditions constitute a legally binding agreement between you, and Biobody lv (may refer to “We”, “Biobody”, “Website”, “our”, “ours” or “us”).

Please read this policy carefully, as it will regulate relations between you and us during your use of the Website.

By using this Website, you agree to be bound by the terms stated herein. You claim and warrant that you have the full legal authority to enter into these terms and to be legally bound by them and that you have attained the age of legal majority under the laws or regulations in your jurisdiction.

Contractual partner, formation of contract

The purchase contract is concluded with Biobody lv Sweden. The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time before submitting a binding order by using the correction facilities provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button, indicating your acceptance of our offer concerning the goods in your basket. Once you have sent your order, you will immediately receive a confirmation email.

We reserve the right to change any services, product prices, specifications, and availability anytime. All product descriptions are approximate. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case or that stock will always be available. Suppose any provision of these Terms of Use is held by any competent authority to be invalid or unenforceable in whole or in part. In that case, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected. This Website, any content contained herein, and any contract brought into being as a result of usage of this Website are governed by and construed by the law of the jurisdiction specified in the clause below. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts as specified. All contracts are concluded in English. These Terms of Use do not affect your statutory rights.

Order process

Orders will only be accepted from persons over the age of 18.

All orders are subject to acceptance and availability.

You may buy goods from our Website by registering for an account or without creating one.

Products will be sent by Reakiro Poland sp.z.o.o., based in Poland.

If any goods are unavailable, we will notify you by email, and you can wait for the item or cancel your order.

Please provide your valid email address so we can contact you if necessary. Any orders you place will be treated as an offer to purchase the goods or services from our Store, and we have the right to reject such offers at any time before acceptance. Please provide true and correct details of your address and phone number so we can complete the delivery of the ordered goods to your address.

You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods on the Website. The goods shall remain our property until full payment is made.

Payment

All prices include VAT (where applicable) and sales taxes at the current rates and are correct when entering the information into the system. Prices are in euros unless otherwise specified.

On our Website, we use external payment services to fulfill transactions (e.g., credit card payments). The card company automatically processes the payment transaction and charges your card.

The payment methods are specified on the Website, and we reserve the right to change them at our discretion.

Payment will be debited and cleared from your account before the shipment of your goods. By placing an order, you, the buyer, consent to payment being charged to your credit card account. We will issue you an electronic receipt to your email address once the goods have been dispatched. Should any problems occur with the authorization of your card, we will contact you with further details.

Shipping and delivery

Products will be sent by Reakiro Poland sp.z.o.o., based in Poland.

We use UPS / GLS courier delivery services. Once your order has been shipped, you will receive an email with a tracking number, which allows you to track your order online.

You must examine the goods on arrival. If an item is delivered damaged or faulty, we will refund the full purchase price, including postage and packing.

If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us by email at info@cbdvitae.com without delay. Failure to make a complaint or contact us does not affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so, you help us assert our claims against the carrier or transport insurer.

Alternatively, at your option, we may replace the item with the same or a similar product (subject to stock availability).

Our products have a natural origin and for any deviations (in smell or taste) we cannot provide you guarantee.

For more details on damaged or faulty products, read our Refunds and Returns policy here

Dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR), which can be accessed at https://ec.europa.eu/consumers/odr

This platform serves as a point of contact for the out-of-court resolution of disputes arising from online purchase or service contracts involving a consumer.

We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

Modification of site and services

We may modify, alternate, or change the website’s design, functionality, or information from time to time at our own discretion without prior notice to you.

Modification of terms

We reserve the right to change the terms of use. We shall notify you about such changes in our legal documents, including these Terms of Use and/or any other kind of legal and information document regarding the Website and/or any other area of relations between you and us, by email or through a notification on the Website. The updates become legally binding after posting the renewed Terms on the Website. Your use of the Website following any such update or revision constitutes your agreement to be bound by and comply with these Terms as updated or revised.

Please read our Privacy Policy to learn more about any modifications to how we collect, store, or use your Data.

Warranty, disclaimer, and limitation of liability

We do not give any warranties about the results obtained by using our products.

Other provisions

Suppose any part of this Terms of Use is determined invalid or unenforceable under applicable law, including, but not limited to. In that case, the warranty disclaimers and liability limitations set forth, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision; the remainder of the Terms of Use shall continue in effect.